DataNova Support
We are here to help you – from product inquiries and troubleshooting to questions about your order.
Opening hours
Welcome to our headquarters, featuring our showroom, warehouse, and service center. Our experienced technicians handle all repairs on-site, ensuring you receive fast and professional service. Visit us for expert advice and personalized solutions tailored to your specific needs.
- Monday–Friday: 9:00 AM – 5:00 PM
- Saturday, Sunday & Public Holidays: Closed
Contact your retailer
For the best possible service and fastest processing of your case, we recommend that you primarily contact the retailer where your purchase was made. Your retailer has the best knowledge of you as a customer and your specific product, which guarantees that you receive the most efficient and personalised help directly.
Contact us
We are here to help you – from product questions and defect reports to inquiries about your order. Click the link below to submit a case via the form, and we look forward to helping you as quickly as possible. You’re also more than welcome to give us a call or drop by in person. We’re open Monday to Friday, from 9:00 AM to 5:00 PM.
- Phone: +46 31-330 99 00
Remote support
Our technicians can quickly and securely connect to your screen for immediate assistance. Follow the simple steps below to start your remote session:
- Click here > to download Teamviewer Quicksupport.
- Then, launch the program and follow the on-screen instructions. You will receive a session number, which you must provide to your technician.
Your privacy is important to us. We only view the content on your screen while Teamviewer is active. We never save personal data, ensuring your security and the best possible support.
